Methods of Payment

We can accept the following payments:

Direct Bank Transfer: Pay directly to our bank account using your order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.

Online Payment via Credit Card: We accept payments via American Express, MasterCard, and Visa.

Online Payment via PayPal: PayPal enables secure purchases without requiring you to disclose your credit card number or financial information. Not only does PayPal help keep this information private, but it also guarantees 100% protection against unauthorised payments sent from your account.

All orders include a Tax Invoice.

Delivery Information

We aim to have your 1K0959653D VEMO clock spring dispatched before 2 pm, Monday to Friday. Startrack, Team Global Express or Australia Post will collect any orders placed after 2 pm AEST the next business day.

Once your order has been packed and is ready for dispatch, you will receive a confirmation email with a tracking number. The package can then be tracked using the link in the attached email. Please note that your parcel may take up to 24 hours to be registered in the system.

To avoid any redelivery delays, it’s recommended that shipments be sent to a location that is attended during business hours, such as a home, work, or other address.

Express Post: We can also send packages via Express Post for urgent deliveries. Just select Express Postage during checkout.

PO Boxes: We deliver parcels to PO Box addresses.

Remote locations: Flat-rate shipping is also available for remote locations within Australia, but please note that it may take slightly longer to arrive.