Warranty Info

For your safety and to validate the warranty, the product purchased will require installation by a qualified auto electrician or vehicle technician. We will require a copy of the installation invoice issued by the auto electrician before processing any warranty claim.

Please contact us if you believe the product has failed under warranty. Remember to include your full name and order number.

Additional information, such as the delivery address, email address and phone number, may be requested. 

Although we can offer advice on minor technical issues, the product must be sent back to us for assessment before we can determine a warranty claim.

If the product is found to be defective during the warranty assessment, Clocksprings Australia will supply a replacement. If the original product is no longer available, a similar product, credit, or refund may be offered.

Faults or defects caused by product modification, fitment to a different vehicle specification than the manufacturer designed for, race/off-road applications or failure to follow user instructions are not covered under warranty.

The 12-month warranty also does not cover expenses relating to the fitment or removal of the product from the vehicle, including labour charges, extra fees, or additional costs regarding vehicle damage or loss of income.